0114 2881792 / 0777 6215812
1. Introduction and General Terms
First Contact Agility is committed to protecting your personal information when you are using First Contact Agility services. We want our services to be safe and enjoyable environments for our customers. This Privacy Policy relates to our use of any personal information you provide to us through the First Contact Agility website.
In order to provide you with the full range of services, we are sometimes required to collect information about you.
This privacy policy explains the following:
As set out above, First Contact Agility is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).
The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
2. What information will First Contact Agility collect about me?
We may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number. Different web-pages may ask for different personal information.
By entering your details in the fields requested, you enable the First Contact Agility to provide you with the services you select.
First Contact Agility also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.
3. How will First Contact Agility use the information they collect about me?
First Contact Agility will use your personal information for a number of purposes including the following:
Where First Contact Agility proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
4. When will First Contact Agility contact me?
First Contact Agility may contact you:
5. Will I be contacted for marketing purposes?
First Contact Agility won’t contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.
6. Will First Contact Agility share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).
7. Changes to Privacy Policy
This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any First Contact Agility website. The date of the most recent revisions will appear on this page.
8. Contacting First Contact Agility about this Privacy Policy
If you have any questions or comments about this Privacy Policy please contact;
First Contact Agility
74 Manchester Road
Deepcar
Sheffield
S36 2RE
Tel: 0114 2881792
As a commitment towards the privacy of our customers and website visitors we have put in place, for all to see, our privacy policy. The details included are also inline with the General Data Protection Regulation (GDPR) European Law 25 May 2018.
All data that we receive and store from our customers or visitors to our website (hereby referred to as ‘you’) is done so for the sole purpose of helping you with the specific enquiry you made. Under no circumstances will we pass on this data to a third party.
If you require any further clarification, please use our phone number provided to call for assistance.
Any data you pass onto us which is personal to you and can directly identify you, such as your name, email address, phone number etc, will be dealt with as securely as possible. This includes the below points;
We have in place IT systems that allow us to quickly identify and remove any data held about you, should you wish to be forgotten by us. This is inline with the GDPR ‘right to be forgotten’ and we will comply within the EU specified 1 month period.
If you would like to proceed with the removal of all personal data we hold about you please visit our GDPR removal tool page.
For any enquiries please fill in the short form below and we will respond ASAP